Pullman Reef Hotel Casino Cairns, Cairns ➤ Reviews, Rooms & Prices 2025

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About the Hotel

35-41 Wharf Street, Cairns, Australia, 4870

Pullman Reef Hotel Casino offers five-star luxury alongside one of Australia's finest boutique casinos, catering to a variety of guests including families. The hotel features a rooftop pool, five dining options, and extensive conference facilities.

Rooms & Amenities

The rooms at Pullman Reef Hotel Casino showcase a sophisticated design with spa baths, private balconies, and views of Trinity Inlet or the city. Options include Premium Deluxe and Junior Suites, all equipped with modern amenities such as flat-screen TVs and complimentary WiFi.

Dining Options

Dining options include the award-winning Tamarind Restaurant, Flinders Bar & Grill offering classic pub fare, and Soy Kitchen Street Food providing Asian cuisine. Guests can enjoy a variety of beverages at Lihou Bar or Merchant Artisan Food & Coffee, maximizing culinary experiences within the complex.

Leisure & Entertainment

In addition to its casino offerings with over 450 gaming machines, guests can visit the wildlife exhibit at Cairns ZOOM or enjoy live entertainment at BAR36 Live Lounge. The hotel also features a rooftop swimming pool and a health club, providing a range of leisure options.

Business & Services

Pullman Reef Hotel Casino hosts various meeting and conference facilities, including the Michaelmas Cay Ballroom and the Reef Room, designed for local and international events. Accessible transport options include nearby bus stations, making it convenient for attendees to navigate.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

54 m²

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Cairns3700 ft

Airports

Cairns (CNS) 4.8 mi

Train

Cairns Central Station3000 ft

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Spa & Leisure

Rooftop pool
Sun loungers
Casino
Live entertainment
Sun terrace
Garden area
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

35-41 Wharf Street, Cairns, Australia, 4870

Map view

35-41 Wharf Street, Cairns, Australia, 4870

City landmarks

71/73-75 Esplanade

Cairns Night Markets

2200 ft

Market

Rusty's Markets

2300 ft

Museums

The Cairns Museum

2400 ft

Libraries

Cairns City Library

2900 ft

Aquarium

Cairns Aquarium

3600 ft

Parks

Muddy's Playground

4200 ft

1/47 Shields St

Bones and Jones

2100 ft

Gallery

Michael Seebeck Gallery

2100 ft

Great Barrier Reef

Michaelmas Cay

2200 ft

Public Building

Cairns Regional Council

3900 ft

Church

St Monica's Cathedral

4300 ft

Parks

Munro Martin Parklands

4700 ft

Wooroonooran Bartle Frere

Josephine Falls

2800 ft

Nearby

Green Island

1100 ft

Gallery

Cairns Regional Gallery

1900 ft

Zoo

Cairns ZOOM and Wildlife Dome

600 ft

The Esplanade

1876 Landing Party

500 ft

52-54 The Esplanade

Cairns Cenotaph

1000 ft

Gallery

Doongal Aboriginal Art Gallery Cairns

1000 ft

Shop 4

Underart Gallery

900 ft

1 Spence St

Cairns Marlin Marina

1200 ft

Gallery

Samurai Gallery Australia

1600 ft

Gallery

KickArts Contemporary Arts

1800 ft

58 Lake St Suite 3-4

Foot and Body Massage

1100 ft

Parks

Anzac Park

300 ft

Shopping Area

T Galleria by DFS

800 ft

Shopping Area

Orchid Plaza

1100 ft

Zoo

ZOO To You HQ Wildlife Discovery Centre

1700 ft

Reef Fleet Terminal

Ocean Free & Ocean Freedom

900 ft

Store

Louis Vuitton Cairns DFS

800 ft

Restaurants

Tamarind

400 ft

35/41 Wharf Street

Cafe China Seafood Restaurant

200 ft

41 Wharf St

Soy Kitchen Street Food

400 ft

35-41 Wharf Street Inside The Pullman Reef Hotel Casino

Dundee's Restaurant on the Waterfront

1600 ft

Harbour Lights 1 Marlin Pde

Piccolo Cucina

700 ft

17 Abbott St

Coco's Restaurant

600 ft

17 Abbott St Pullman Cairns International

Wharf ONE Cafe

1200 ft

Lot 5 Trinity Wharf St

Yanni's Greek Taverna

1500 ft

17 Abbott St

Mondo on the Waterfront

1500 ft

Marlin Pde 34 Esplanade

MADO Turkish Restaurants & Hotels cafes and Bar

1200 ft

Adjacent to the Night Market entrance

Hemingway's Brewery Cairns Wharf

1300 ft

4 Wharf St Cnr Wharf & Lake St

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

friendly staff

spacious room

cleanliness issues

minor dining issues

8.0/10

Great

Rooms

8.0

Location

8.9

Service

8.9

Dining

7.4

Albert

United States of America, April 2024

8.8/10

Staying at the hotel was truly a delightful experience. The rooms were elegant and comfortable, and the friendly staff made my stay even more enjoyable. The location was perfect, just a short walk away from the Marina and the Esplanade, offering easy access to all the attractions. However, I was a bit disappointed when the hotel did not assist in canceling a tour booking. The dining experience was top-notch, and the facilities added to the overall value of my stay.

Rooms

9.0

The rooms were very elegant and comfortable, and the staff who cleaned them did an excellent job.

Service

9.0

The staff, including Matthew, Alex, Anthony, and the front desk team, were incredibly approachable and friendly. Room service, laundry, and other services were top-notch.

Location

8.0

The location of the hotel was excellent, being close to the Marina and offering easy access to various attractions. However, the hotel was not helpful when we needed to cancel a tour booking, which was disappointing.

Dining

9.0

The dining experience was exceptional, with several restaurants in the hotel offering a variety of delicious options. I particularly enjoyed the grilled and boiled fish dishes.

Facilities

9.0

The hotel's facilities were top-notch, adding great value to my stay. Whether it was the free upgrade to a suite or the amenities provided, I was thoroughly impressed.

Mary

United States of America, March 2024

8.6/10

The hotel welcomed us warmly in Cairns with spacious and fabulous rooms, including a jacuzzi tub and a cozy sitting area, but the bathroom could use a little improvement. The service was fantastic, with friendly and helpful staff always going the extra mile, even providing a lovely welcome gift. The location was brilliant, close to many attractions yet offering a peaceful retreat, and even featuring adorable koalas nearby. The dining experience was delightful with delicious options, while the facilities were well-equipped for a comfortable stay.

Rooms

8.0

The rooms were fabulous, enormous, and well-appointed with a jacuzzi tub and a sitting area.

Service

9.0

The staff were fantastic, friendly, and always eager to assist in any way possible, making our stay truly special.

Location

9.0

The hotel's location was fantastic, offering easy access to attractions yet providing a peaceful retreat.

Dining

8.0

The dining experience was delicious and varied, offering a great selection of options for a satisfying meal.

Facilities

9.0

The hotel's facilities were excellent, providing everything needed for a comfortable and enjoyable stay.

Stanley

United Kingdom, March 2024

8.2/10

The hotel is in a prime location in Cairns, perfect for exploring the city and enjoying waterfront dining. The rooms, although spacious and with thoughtful amenities, could benefit from an update. The staff is friendly and attentive, readily available to assist with any needs. The dining experience had its ups and downs with a limited breakfast selection but overall offered tasty options. The facilities are well-maintained, with outdoor lounges for relaxation.

Rooms

7.0

The rooms are spacious and come with thoughtful amenities, but they are due for an update.

Service

9.0

The staff is brilliant and friendly, providing unintrusive service.

Location

10.0

The hotel's location in Cairns is above expectations, close to restaurants, shops, and easy access to day trips.

Dining

7.0

The dining experience was a mix of good and disappointing, with limited breakfast choices but tasty options overall.

Facilities

8.0

The outdoor lounges and well-maintained facilities enhance the overall stay experience.

Oscar

United Kingdom, March 2024

8.6/10

My stay at the hotel was wonderful! The rooms were lovely and quiet, well-stocked with amenities, and the friendly staff went above and beyond to make our stay memorable. However, there were a few cleanliness issues in the garden. The location was perfect for our plans, and the dining experience was excellent except for minor issues. Overall, a great stay with good value for money.

Rooms

9.0

The room was perfect - very spacious, with a nice balcony and a spa bath.

Service

9.0

The staff were fantastic, very friendly, and attentive to our needs.

Location

9.0

The location was great, close to major supermarkets and public transport, ideal for exploring the area.

Dining

8.0

The dining experience was excellent overall, with friendly service and good quality meals.

Facilities

8.0

The facilities were convenient and well-maintained, adding to the overall comfort of our stay.

friendly staff

cleanliness issues

Sidney

United Kingdom, January 2024

7.4/10

I had a mixed experience at this hotel. On one hand, the rooms were spacious and as expected from a 5-star hotel, but they were quite run down with chipped, peeling paint and a slightly dated feel. The generous check-out time of 2:00 PM was convenient, and the friendly and helpful staff made a positive impression.

Rooms

7.0

The rooms were spacious and as you would expect from a 5-star establishment, but they were very run down with chipped, peeling paint and a little dated.

Service

9.0

The staff, including those in the restaurants, room service, and other services, were very accommodating, professional, and friendly.

Location

8.0

The location was perfect for me, across from the wharf and esplanade, offering a peaceful setting away from the hustle and bustle, yet close to amenities like good restaurants and island ferries.

Dining

6.0

The dining experience was pretty standard, nothing exceptional. However, the location offered convenient access to day tours for exploration.

Facilities

7.0

Friendly staff

Dated rooms

Elizabeth

United Kingdom, January 2024

7.6/10

The hotel is in a beautiful location with a great view but can be noisy due to proximity to a children's park and road. The rooms are worth the extra cost but had mildew causing allergic reactions. The service is efficient and welcoming with lovely staff. The dining options are of high standard, but some aspects could be improved. The facilities are modern and convenient. Value for money is reasonable.

Rooms

7.0

The rooms are worth the extra money but had mildew causing allergic reactions.

Service

8.0

The staff were efficient and welcoming, making the stay pleasant.

Location

8.0

The location is outstanding overlooking the inlet but can be noisy due to the nearby road and children's park.

Dining

7.0

The dining options are of a high standard but could be improved in some aspects.

Facilities

8.0

The facilities are modern and convenient for guests.

Beautiful view

Noisy location

James

United Kingdom, January 2024

8.8/10

I loved my stay at the hotel! The rooms were spacious and clean, and even though there was a small delay, the staff was incredibly apologetic and made it up to us with complimentary drinks and free parking. The service was exceptional, with the staff being friendly, proud of the hotel, and always ready to assist. The location was perfect, just a short stroll to everything we needed. The dining experience had its ups and downs, with some disappointments in the morning, but overall, I enjoyed my time there.

Rooms

9.0

The rooms were great - spacious, elegant, and very comfortable. I felt right at home.

Service

9.0

The service was top-notch, with the staff being super friendly and always willing to help out. They really made our stay special.

Location

10.0

The location couldn't have been better, right across the road from the ship wharf and within easy walking distance to town. It was just what we needed after a busy day of exploring.

Dining

7.0

The dining was a mix of experiences - some great meals and some disappointments, but overall it was enjoyable.

Facilities

9.0

The facilities were top-notch and really added to the overall experience. Everything was well-maintained and convenient.